So the other day I wrote a quick-hit blog post about Comcast’s commercials and how I enjoyed them. I also happened to mention that I thought my bill was a little high, which prompted some action from some kind of team that must be tasked with finding these things. They got in touch with me and found a way for me to save a nice chunk of money for the next 6 months while upgrading my service. So, just printing a reverse rant here, they were very helpful and nice the whole time.
I just need to remember to check the bill in six months…
I’m glad it all worked out and you are satisfied. Please keep us in mind should you need assistance escalating Comcast issues in the future.
Kind Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
Comment by Melissa M. — August 14, 2008 @ 3:23 pm
Let me get this straight? Comcast scans/checks webbots/spiders for chumps like you whining about your bill, then contacts YOU and cuts you a deal? Seriously? HEY DIRECT TV – how about making ME a deal? Huh?
Comment by Alan: — August 15, 2008 @ 10:56 pm